Frequently Asked Questions

How often should an oriental rug be cleaned?
On average, we recommend general cleaning and maintenance every three to five years. This will vary depending on lifestyle and frequency of use. Please contact our staff to determine the appropriate cleaning schedule for your individual piece.

Where should I take my rug to be cleaned?
Where else, but the J. Namnoun Oriental Rug Gallery! We have a dedicated staff and state of the art cleaning facility located on the premise specifically for the care of your oriental rug.

Do I need a pad underneath my oriental rug?
Yes. Pads are specifically designed to prevent movement of the piece. Primarily, it will prevent slippage underfoot while individuals are walking on and/or around the carpet. In addition, the pad prevents movements of the actual foundation of the rug, which prevents undue wear. There are two types of pads used: non-skid and dura-hold. The non-skid is a very thin latex pad, while the dura-hold is thicker by design which adds additional "body and cushion" to the carpet. Again, each type's major function is to prevent movement.

Can an oriental rug be put over wall-to-wall carpeting?
Yes. We have a specific pad that is desgined to work over wall-to-wall. Please inquire with our staff for more information.